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October 18, 2012 10:17 Computer Reports That AVG Is Turned Off #218729
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stu2307

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Help!!! My computer reports that the AVG Anti Virus Free Edition 2013 reports that it is turned off. Upon checking it through the programme everything is turned on but this doesn't stop my Windows Security reporting that it is off. What do I need to do, all advice welcome..

Thanks in anticipation. :angry:
October 18, 2012 10:25 Re: Computer Reports That AVG Is Turned Off #218733
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BIG AL 43

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@ stu2307

Try just restarting the computer...

If that doesn't address it..

Windows Security Center.... AVG switched off.... First try downloading and then running....

Windows XP:
http://www.avg.com/filedir/util/support/delrepxp_en.exe

Windows Vista/7:
http://www.avg.com/filedir/util/support/delrepwv_en.exe


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Alan
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October 23, 2012 20:42 Re: Computer Reports That AVG Is Turned Off #219119
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Susan Hoddinott

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I have the same problem. Running the batch file did not fix it and the Wbem path is in the log file and my PATH environment variable. I am on Vista.
November 5, 2012 12:38 Re: Computer Reports That AVG Is Turned Off #219879
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Pokornyz

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Hello Susan,

In order to analyze your issue please provide us with more information (better description, screenshot, MSInfo output, etc).

Thank you



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November 5, 2012 13:39 Re: Computer Reports That AVG Is Turned Off #219888
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Shalston

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Win 8 reports AVG 2013 Free is not active..

I have the same issue with Win 8. AVG 2013 Free showing as protected but Win 8 reporting its off (see screenshots). This is for "Virus Protection" and "Spyware and Unwanted Software Protection". When I click turn on, nothing happens.

AVG1.JPGAVG2.JPGAVG3.JPG
November 5, 2012 13:59 Re: Computer Reports That AVG Is Turned Off #219890
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bettisph

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Avg turned off..

Windows 8 uses Windows Defender.
November 5, 2012 16:45 Re: Computer Reports That AVG Is Turned Off #219897
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Shalston

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I'm not sure what's supposed to mean. So there's no need to install AVG???!?
November 5, 2012 17:33 Re: Computer Reports That AVG Is Turned Off #219901
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bettisph

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Avg turned off..

Yes. Windows 8 has it's own anti-virus program-Defender
November 5, 2012 21:05 Re: Computer Reports That AVG Is Turned Off #219914
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BIG AL 43

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@ Shalston

When installing AVG, Windows Defender is auto disabled.. Have a look @ FAQ #4229.

Edit.. The FAQ has been disabled but the fact remains the same.


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November 6, 2012 09:03 Re: Computer Reports That AVG Is Turned Off #219929
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Shalston

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Thanks. Yep, I understand that Defender is disabled, but Win 8 is not reporting that AVG 2013 is enabled (see screenshots!) and it wont turn on. So I can only assume AVG 2013 is not yet Win 8 compatible yet.
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