Folder AVG Forums » AVG 2013 » AVG 2013 » Installation » AVG Free 2013 - Driver Installation Failed
October 3, 2012 11:43 AVG Free 2013 - Driver Installation Failed #217633
Reply with Quote | Quick Reply | Top
makuikui

Avatar

Novice
Join Date: 15.2.2012
Posts: 5
- on Boot Camp Win XP SP3..

Trying to install AVG Free 2013 on Windows XP SP3.
It failed and stated "Setup error".

--------------------
Driver installation failed

Severity: Error
Error code: 0xC0070643
Error message: General internal error.
Additional message: MSI Engine: Failed to install the product.
@AVGMSI_Error27046
Driver installation failed (0xE0010057)
Context: AVG production, MSI action failed
--------------------

The Installation Log File and Msinfo are attached.

Please advise, thanks!
October 7, 2012 13:47 Re: AVG Free 2013 - Driver Installation Failed #217880
Reply with Quote | Quick Reply | Top
RecordLady

Avatar

Novice
Join Date: 7.10.2012
Posts: 1
2013 Paid Driver Failed..

I'm sorry but I see alot of people asking this same question but I don't see the answer to the problem. Is the answer somewhere on this forum?

October 7, 2012 13:54 Re: AVG Free 2013 - Driver Installation Failed #217882
Reply with Quote | Quick Reply | Top
BIG AL 43

Avatar

Moderator
Join Date: 19.6.2014
Posts: 0
@ RecordLady

Please provide the info required in this link If Installation Fails which is actually situated directly above where you posted.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
How-To Articles | FAQ | Free Support
October 22, 2012 11:57 Re: AVG Free 2013 - Driver Installation Failed #219043
Reply with Quote | Quick Reply | Top
judicandus

Avatar

Moderator
Join Date: 21.1.2011
Posts: 4
Hello,

The same problem is appearing in some Italian installations.

We tried all removers and reinstall but the problem persists.

You can find attached a screenshot of the error.

the installation log files, autoruns, events, msinfo and avgremover logs are in:
http://diag.avangate.it/Up/82_19.10.2012-20.07.22.zip

Thank you,
messaggio di errore.jpg
November 2, 2012 11:39 Re: AVG Free 2013 - Driver Installation Failed #219740
Reply with Quote | Quick Reply | Top
Pokornyz

Avatar

Administrator
Join Date: 29.11.2010
Posts: 8245
Hello all,

Please refer again (should be working now) to the following article for help on your issue:
Uninstall / Re-Install Instructions

If it doesn't help on your situation please provide us with new Msinfo output and Installation log files.

Thank you.



AVG Team
How-To articles | FAQ | Free Support
April 20, 2013 00:28 Re: AVG Free 2013 - Driver Installation Failed #228105
Reply with Quote | Quick Reply | Top
GeraldS1269

Avatar

Novice
Join Date: 19.4.2013
Posts: 3
FAILURE..

Oh you say jump through this hoop and that hoop and yet this installation still FAILS! What is the deal!!

http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=228102
April 26, 2013 10:06 Re: AVG Free 2013 - Driver Installation Failed #228351
Reply with Quote | Quick Reply | Top
Pokornyz

Avatar

Administrator
Join Date: 29.11.2010
Posts: 8245
Hello GeraldS1269,

In order to analyze your issue please provide us with more information (Msinfo output, GMER scan result).

Thank you.



AVG Team
How-To articles | FAQ | Free Support