Hello;

I just installed MultiIm I added my Google Account, facebbok, twitter.
Everything is OK, but in the chat, I do not have all my Google's friends
Some appear with the name: 0dfgfgdgmhqsf3546qdflqshlf.
When I try to send a message, the name is coded but if I look on my google interface, I can see the full name of the person to whom I sent the message.

In addition, on Facebook chat, some contacts does not appear at all when they are properly connected (I can communicate with them directly on the facebook website.)

I disable the Facebook chat to try to reinstall thinking that there was a mistake on the first setup, and since I can not reactivate the chat.
I get the following error
Connecting to Facebook chat failed.

Please can you help me with this issue.

Hello cortx,

We would like to inform you that this issue is most probably caused by a corrupted database. Please delete content of following folders:

Windows 7 / Vista
C:\Users\USER_NAME\AppData\Roaming\MultiMi

Windows XP
C:\Document and settings\USER_NAME\Application Data\MultiMi

What is the situation now?

Note that only Facebook friends which are online are displayed in the MultiMi.

Thank you.

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AVG Team
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