Folder AVG Forums » Archive » Archive » AVG Home » AVG 2012 » AVG E-mail Protection » [SOLVED] Outlook 2013 Preview & AVG Email Scanner
July 20, 2012 14:50 [SOLVED] Outlook 2013 Preview & AVG Email Scanner #212966
Top
tvalley

Avatar

Novice
Join Date: 20.7.2012
Posts: 3
Yesterday I upgraded my Outlook 2010 which had the AVG E-mail add-in installed in it to the Office 2013 Preview Release (Outlook 2013). All is well with Outlook, but the AVG Scanner add-in did not transfer over to the preview release of Outlook 2013. Does anyone know if an update is planned and how soon? Has anyone else tried Outlook 2013 with the AVG Scanner yet?

Thank you,
Alan Salls
---- email address removed to protect you from spammers ----
July 23, 2012 14:26 Re: Outlook 2013 Preview & AVG Email Scanner #213152
Top
Pokornyz

Avatar

Administrator
Join Date: 29.11.2010
Posts: 8245
Hello tvalley,

Unfortunately Outlook 2013 isn't supported by AVG add-on, but you can scan your emails using AVG personal email scanner.

Thank you

kw 94152


AVG Team
How-To articles | FAQ | Free Support
July 25, 2012 23:13 Re: Outlook 2013 Preview & AVG Email Scanner #213340
Top
tvalley

Avatar

Novice
Join Date: 20.7.2012
Posts: 3
Where do I get the Personal Email Scanner?..

OK, fine. I have searched, but where do I get this "AVG Personal Email Scanner"? Is it part of my already installed 2012 Internet Suite, or would I not already have it since I was using the Outlook 2010 plugin before I did the upgrade to Outlook 2013? Do I need to download this personal scanner and install it, and if so, where can I get it and is there any set up required for Outlook 2013?

Thanks so much!
Alan Salls
July 25, 2012 23:44 Re: Outlook 2013 Preview & AVG Email Scanner #213343
Top
BIG AL 43

Avatar

Moderator
Join Date: 19.6.2014
Posts: 0
@ tvalley

Alan, Information on installing the 'Personal Email Scanner' can be found in FAQ #4448.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
How-To Articles | FAQ | Free Support
July 26, 2012 20:59 Re: Outlook 2013 Preview & AVG Email Scanner #213444
Top
tvalley

Avatar

Novice
Join Date: 20.7.2012
Posts: 3
AVG Email Plugin NOW WORKING for Outlook 2013??..

Thanks for that FAQ number, Big Al. I checked it out. Amazingly, without any action on my part (other than letting AVG do it's normal updates whenever it wants to) the Outlook Email plugin now seems to be working in the Outlook 2013 preview release! I don't have the AVG buttons/options in my Outlook ribbon at the top of the program like I did in Outlook 2010 (at least not yet anyway) but the plugin is definitely working now in the new preview release where it wasn't a few days ago when I initiated this thread. Most of my junk mail is being filtered into the junk mail folder with the "AVG-SPAM" added in the subject line, so I know it's AVG doing the filtering, not Outlook.

I assume this has happened because the AVG people have been tweaking the plugin to make it work with the new preview release of Outlook 2013. Thanks, guys, and keep up the great work. I love your products!

Alan Salls
July 27, 2012 10:19 Re: Outlook 2013 Preview & AVG Email Scanner #213470
Top
_malchys_

Avatar

Administrator
Join Date: 2.5.2012
Posts: 1875
Hello Alan,

We are glad that the issue is resolved now. Do not hesitate to contact us again if we can be of further assistance.

We invite you to submit feedback to our services by filling in the AVG Product Feedback Form.

Thank you.



AVG Team
How-To articles | FAQ | Free Support