I have been debugging my computer for a while now and finally figured out what keeps causing my Blue screen of death. This is a new setup, custom built computer.
Debugging Details:
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WRITE_ADDRESS: ffffffff85428cc3
FAULTING_IP:
nt!PspChargeQuota+6b
fffff800`02ee0a8b f0480fb113 lock cmpxchg qword ptr [rbx],rdx
MM_INTERNAL_CODE: 5
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: avgrsa.exe
CURRENT_IRQL: 0
TRAP_FRAME: fffff880095af6d0 -- (.trap 0xfffff880095af6d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000003369e0 rbx=0000000000000000 rcx=fffff80003055900
rdx=0000000000336a20 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ee0a8b rsp=fffff880095af860 rbp=0000000000000040
r8=0000000000000000 r9=0000000000000040 r10=fffff88002f63b20
r11=fffff880095af968 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz ac po cy
nt!PspChargeQuota+0x6b:
fffff800`02ee0a8b f0480fb113 lock cmpxchg qword ptr [rbx],rdx ds:f6b8:0000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e78c1f to fffff80002ecdd40
STACK_TEXT:
fffff880`095af568 fffff800`02e78c1f : 00000000`00000050 ffffffff`85428cc3 00000000`00000001 fffff880`095af6d0 : nt!KeBugCheckEx
fffff880`095af570 fffff800`02ecbe6e : 00000000`00000001 ffffffff`85428cc3 fffffa80`04634500 fffff800`03055900 : nt! ?? ::FNODOBFM::`string'+0x43d41
fffff880`095af6d0 fffff800`02ee0a8b : 00000000`00000000 00000000`7246704e 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`095af860 fffff800`02ee119c : ffffffff`ffffffff 00000000`00000100 fffffa80`08410bc0 00000000`0000000a : nt!PspChargeQuota+0x6b
fffff880`095af8c0 fffff880`01079d1c : 00000000`0000000a 00000000`00000000 fffffa80`050a64d0 fffff800`02edeb9c : nt!ExAllocatePoolWithQuotaTag+0xbc
fffff880`095af910 fffff880`0107ccf4 : fffff880`095afa30 fffff8a0`068da2d0 00000000`00000000 00000000`00000000 : Npfs!NpAddDataQueueEntry+0x184
fffff880`095af970 fffff880`0107cab5 : fffffa80`050a65a0 fffffa80`05abbdf0 00000000`00000000 fffffa80`050a64d0 : Npfs!NpCommonRead+0x150
fffff880`095af9f0 fffff800`031d4f8b : 00000000`00000000 fffffa80`05abbdf0 00000000`00000000 fffffa80`050a64d0 : Npfs!NpFsdRead+0x51
fffff880`095afa50 fffff800`031b6843 : fffffa80`05abbdf0 fffffa80`05abbdf0 fffffa80`05abbdf0 fffff880`02f63180 : nt!IopSynchronousServiceTail+0xfb
fffff880`095afac0 fffff800`02eccfd3 : 00000000`00000000 00000000`00000a20 00000000`00000000 00000000`0041c640 : nt!NtReadFile+0x631
fffff880`095afbb0 00000000`7757137a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0530ee48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7757137a
STACK_COMMAND: kb
FOLLOWUP_IP:
Npfs!NpAddDataQueueEntry+184
fffff880`01079d1c 488bf8 mov rdi,rax
SYMBOL_STACK_INDEX: 5
SYMBOL_NAME: Npfs!NpAddDataQueueEntry+184
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Npfs
IMAGE_NAME: Npfs.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc114
FAILURE_BUCKET_ID: X64_0x50_Npfs!NpAddDataQueueEntry+184
BUCKET_ID: X64_0x50_Npfs!NpAddDataQueueEntry+184
Followup: MachineOwner
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Is there a way I can get a portion of my money back? I think I signed up for 2 years or maybe 4. I have to regrettably uninstall this anti-virus because I cant play a single game without a BSOD. It is really frustrating.