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April 27, 2012 14:09 Weekly Overview: 18/2012 #199353
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jirka82

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AVG Firewall blocking Guild Wars 2

A few AVG users reported the AVG Firewall is blocking the Guild Wars 2 game client update. Please proceed as indicated in this AVG Forums post should you face a similar issue. Raymond G. published a short PDF guide on how to change the AVG Firewall configuration in order to allow Guild Wars update properly in the linked Facebook discussion.
Should the issue persist, please do not hesitate contacting AVG technical support or describe the situation in AVG Forums.



AVG Service Pack 1 released

Please be informed that we have released a cumulative service pack 1 program update (AVG program version 2012.0.2127). The program update availability is limited to some regions at the moment in order to prevent overloading our update servers. The availability restrictions will be eventually removed and the update will be distributed to all users. More information about the AVG 2012 Service Pack 1 could be found in these AVG Forums posts:
AVG Free Edition
AVG paid for versions



AVG compatibility with Firefox 12

We are happy to inform you that AVG 2012 compatibility with Firefox 12 has been fixed with the recent 2012.0.2169 program update. In order to be able to install this update, AVG 2012 Service Pack 1 needs to be installed already (AVG program version 2012.0.2127). Please refer to the previous paragraph for more information about the Service Pack 1 update.
After the AVG 2012 Service Pack 1 is installed, simply click the Update now button to install the program update (screenshot).



Trojan horse infection

AVG Forums visitors reported a couple of Trojan horse infections which appeared to be difficult to remove. Should you face any trouble removing an infection detected by AVG, please check this AVG Forums thread for a few tips on how to remove infections. An infection is sometimes coming back when stored in the System Volume Information folder. You can disable the operating system's restore functionality temporarily in order to remove the malware from this location as described here.
If the infection is still coming back, it could be accompanied by an undetected rootkit. We recommend scanning your computer using updated AVG Rescue CD in such case. AVG Rescue CD is able to remove known rootkits easily.
Please do not hesitate contacting AVG technical support should you require assistance with infection removal.



Disabling AVG Secure Search after removing the AVG Security Toolbar

A few AVG users mentioned that the AVG Secure Search configuration remains present after removing the AVG Security Toolbar (more information on removing the AVG Security Toolbar can be found in this FAQ article). The procedures described in the previous weekly overview were not able to remove search provider remnants completely from all the browsers, therefore we have updated the procedures and posted them in AVG Forums. Please refer to this AVG Forums thread, if you wish to change the default search provider in your browser(s).
Alternatively, you could find detailed instructions in one of the following FAQ articles:
AVG Free Edition
AVG paid for versions



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