February 27, 2012 00:34 Can't Remove Rootkit #193730
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k3035

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Join Date: 27.2.2012
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The antirootkit found a rootkit, but it doesn't remove when I follow directions. It says the rootkit is hidden and can't be remove as a standard user. It then asks to remove as a power user. I hit yes and then restart, but it still is not removed. I am attaching a file with the results and the gmer scan. Please help. Thank you.
February 27, 2012 11:38 Re: Can't Remove Rootkit #193768
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nemethste

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Join Date: 1.11.2011
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Hello k3035,

Please refer to this thread to find help on your situation.

If you have any questions or if you need any assistance, please feel free to ask here on forums again.

Thank you.
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March 3, 2012 02:53 Re: Can't Remove Rootkit #194432
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k3035

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Join Date: 27.2.2012
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I ran the AVG rescue disk as suggested by looking at the other post. The scan from the rescue disk did not find anything. I then re-ran the anti-rootkit scan and it still finds "";"<unknown>";"Service function NtMapViewOfSection hook -> 0x893A2650";"Object is hidden"
How do I get rid of this?
March 6, 2012 08:42 Re: Can't Remove Rootkit #194727
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nemethste

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Hello k3035,

Have you had installed Norton Internet security or other security product before AVG?

Please try to remove other security software as suggested here.

Thank you.
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