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February 15, 2012 02:24 Looping Update #190649
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The Kittie

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It seems no matter how many times i run the update and installer of those updates it still tries to run the update version 1913
February 15, 2012 12:56 Re: Looping Update #190683
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nemethste

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Hello The Kittie,

Please provide us with all AVG logs and Msinfo output for further analysis of this issue.

Thank you.
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February 16, 2012 01:46 Re: Looping Update #190763
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The Kittie

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hmmm..

i wish there was a way to send this more privately. The files your asking for, even compressed, are too large to send. I;, running windows 7 and using AVG free 2012
February 16, 2012 13:54 Re: Looping Update #190803
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BIG AL 43

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The Kittie wrote
i wish there was a way to send this more privately. The files your asking for, even compressed, are too large to send

Extract from the link that you were provide with (Files larger than 2Mb)....

- If the archive is larger, please upload the archive to our FTP server using this service utility (download it to your Desktop and run it). Alternatively, you can use a public online storage service (RapidShare, FileFront etc.) and provide us with a link to the file.
- If you consider any data to be private, we recommend compressing all the files into a password-protected archive as described in this FAQ article. Please use your e-mail address (used when registering on this forum) as a password. Only forum moderators will be then able to unpack the provided archive as your e-mail address is not publicly available.


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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February 18, 2012 03:09 Re: Looping Update #190989
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The Kittie

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ok..

alright sent
February 21, 2012 15:36 Re: Looping Update #191244
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nemethste

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Hello The Kittie,

According to the log analysis, it seems that your installation become corrupted or there is some hard drive issue.

Please refer to the following article for help on your issue:
AVG 2012 (incl. Previous Versions) Uninstall / Re-Install Instructions

Do not forget to follow After restart section and make sure that you are using right version of remover (32/64 bit).

Also please send us results of Hard Drive Check in order to confirm whether issue is hardware related.´

Thank you.

EDIT.. BIG AL 43.. Uninstall/Re-Install link amended to AVG Free version.

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February 22, 2012 10:31 Re: Looping Update #191315
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The Kittie

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@#$%..

you know, it would have been handy to know i needed to write down my licence key before hand, now i don't have it at all since i followed the step by step instructions to uninstall it and reinstall.....i'm starting to wonder why i'm even bothering with this program at all
February 22, 2012 13:26 Re: Looping Update #191325
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Pokornyz

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Hello The_Kittie,

We are sorry for inaccurate information provided before.

Please refer to the following article for help on your issue:
AVG 2012 Free Edition (incl. Previous Versions) Uninstall / Re-Install Instructions.

Thank you
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February 22, 2012 17:49 Re: Looping Update #191344
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BIG AL 43

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The Kittie wrote
it would have been handy to know i needed to write down my licence key before hand

With AVG Free Edition the license number is auto installed during the installation process so the user doesn't become involved with the number @ all.


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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February 23, 2012 19:53 Re: Looping Update #191468
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The Kittie

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heh..

yeah i figured that out, which i might add, was also not in the little step by step thing that was posted. It doesn't even mention the free version at all. You guys seriously need to update those areas with the flaws i've pointed out so that its easier to navigate.
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