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February 15, 2012 11:08 Re: Cannot Update- General Error #190672
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nemethste

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Hello mollywolfman,

Please carefully follow this how to article. You will need to schedule checkdisk for next restart in order to be able to scan system drive.

For more information about Ckdsk please follow this Microsoft article.

If you need any further assistance or if you have any questions, please feel free to ask here on forums.

Thank you.
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February 15, 2012 19:36 Re: Cannot Update- General Error #190740
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mollywolfman

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help?..

Can anyone help?

thx
February 15, 2012 19:46 Re: Cannot Update- General Error #190743
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BIG AL 43

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@ mollywolfman

Have you followed all AVG Team Manager nemethste's instructions in post #190672?.


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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February 16, 2012 01:25 Re: Cannot Update- General Error #190761
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mollywolfman

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followup..

I am stuck on the hard disk check. something is not working properly and I am looking for guidance how to complete this. Thanks.
February 16, 2012 17:37 Re: Cannot Update- General Error #190835
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Dusan Obert

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Hello mollywolfman,

Would you kindly provide us with more detailed description?
What exactly is not working properly?
Are there any error messages displayed? If so, provide us with exact wording of the message.

Thank you for your cooperation.
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February 16, 2012 19:04 Re: Cannot Update- General Error #190846
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mollywolfman

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When I try to do a hdskchk, it automatically checks the L drive instead of the C drive. When I first pull up cmd, the first line reads, "L:\Windows\system32>"

I then type in "c:" and C:\>" pops up

Then I type in chkdsk C: /f and the following popps up:

"The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Chkdsk may run if this volume is dismounted first.
ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
Would you like to force a dismount on this volume? (Y/N)"

What should I do?????
February 16, 2012 19:30 Re: Cannot Update- General Error #190852
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Dusan Obert

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Hello mollywolfman,

Please type "Y" and press enter.
If checkdisk fails to close all active handles, there is another error message displayed with prompt to schedule scan. Type "Y" and press enter again, restart your computer and the checkdisk should be ran prior to system boot.

Thank you
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February 16, 2012 20:36 Re: Cannot Update- General Error #190864
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mollywolfman

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follow up..

thank you. I will run it tonight.
February 17, 2012 01:58 Re: Cannot Update- General Error #190881
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mollywolfman

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follow up..

So i typed Y and then restarted my computer. I looked for the information event (Winit, event ID: 1001) and couldnot find it. Under event ID:1001 it says Windows error reporting and this is under the General tab:

Log Name: Application
Source: Windows Error Reporting
Date: 2/16/2012 7:08:49 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: NAMFLOW
Description:
Fault bucket 501733, type 5
Event Name: InPageError
Response: http://oca.microsoft.com/resredir.aspx?SID=1163&iBucketTable=5&iBucket=501733&BucketHash=45197152f02fa716e9d0bdf0fe571ffb
Cab Id: 0

Problem signature:
P1: c000026e
P2: 00000000
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Users\Josh\AppData\Local\Temp\WERCAFA.tmp.version.txt

These files may be available here:
C:\Users\Josh\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report130cede5
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-02-17T00:08:49.000Z" />
<EventRecordID>61949</EventRecordID>
<Channel>Application</Channel>
<Computer>NAMFLOW</Computer>
<Security />
</System>
<EventData>
<Data>501733</Data>
<Data>5</Data>
<Data>InPageError</Data>
<Data>http://oca.microsoft.com/resredir.aspx?SID=1163&amp;iBucketTable=5&amp;iBucket=501733&amp;BucketHash=45197152f02fa716e9d0bdf0fe571ffb</Data>
<Data>0</Data>
<Data>c000026e</Data>
<Data>00000000</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Josh\AppData\Local\Temp\WERCAFA.tmp.version.txt</Data>
<Data>C:\Users\Josh\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report130cede5</Data>
</EventData>
</Event>
February 19, 2012 21:59 Re: Cannot Update- General Error #191061
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mollywolfman

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follow up..

Anyone?
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