Folder AVG Forums » Archive » Archive » AVG Free » AVG 2012 Free Edition » AVG Update » Anti-Virus Status Not Updating
February 13, 2012 15:17 Anti-Virus Status Not Updating #190520
Reply with Quote | Quick Reply | Top
andrewg7

Avatar

Novice
Join Date: 13.2.2012
Posts: 2
Anti Virus has continuous "Database Outdated" even after updating and/or "FIX ALL"

File uploaded : - andrewg7772.7z

Many thanks
February 14, 2012 20:22 Re: Anti-Virus Status Not Updating #190634
Reply with Quote | Quick Reply | Top
Dusan Obert

Avatar

Administrator
Join Date: 12.8.2009
Posts: 1595
Hello andrewg7,

Firstly, please uninstall or disable resident parts of Malwarebytes Antimalware.
AVG works fine with Malwarebytes free as it does not have any resident part, but it appears that you are running paid version.
Using more than one security software with active resident part is not recommended and can cause conflicts and unpredictable computer behavior.
More information is available in this thread.

Afterwards, proceed with all steps described in full reinstallation instructions.

If the update still does not work correctly afterwards, provide us with fresh log files.

Thank you
___________________AVG TeamHow-To articles | FAQ | Free SupportWe Protect Us