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January 15, 2012 01:08 [SOLVED] Antivirus & LinkScanner Wont Update #187669
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xRipleyx

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Join Date: 15.1.2012
Posts: 2
Hi,
I have a windows vista 64 bit pc with the paid version of AVG 2012. The antivirus and LinkScanner components show that their "database is outdated". When i press update now it says that it is checking for new updates, however it does this for an hour + with no results. How can i fix this issue?

EDIT: the update has now completed except both the linkscanner and the anti virus say their database is outdated
January 16, 2012 01:32 Re: Antivirus & LinkScanner Wont Update #187722
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blexxx469

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Join Date: 16.1.2012
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Same problem with W7..

I have the same problem with a new paid installation on Windows 7. Very frustration !! confused
January 17, 2012 08:58 Re: Antivirus & LinkScanner Wont Update #187820
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Pokornyz

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Join Date: 29.11.2010
Posts: 8233
Hello all,

In order to analyze your situation please provide us with update log files and with MSinfo output.

Thank you
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February 1, 2012 19:37 Re: Antivirus & LinkScanner Wont Update #189394
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LokiDeity

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Join Date: 1.2.2012
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Same Problem..

I have the same problem on 1 of my 3 computers. I have attached the requested log files. All three computers running windows 7.
February 2, 2012 15:21 Re: Antivirus & LinkScanner Wont Update #189511
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nemethste

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Join Date: 1.11.2011
Posts: 1730
Hello LokiDeity,

Please refer to the following article for help on your issue:
AVG 2012 (incl. Previous Versions) Uninstall / Re-Install Instructions

Do not forget to follow After restart section and make sure that you are using right version of remover (32/64 bit).

Thank you.
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February 2, 2012 19:53 Re: Antivirus & LinkScanner Wont Update #189560
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LokiDeity

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Join Date: 1.2.2012
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Fixed..

That did the job. Thank you! wink
February 3, 2012 09:48 Re: Antivirus & LinkScanner Wont Update #189630
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Pokornyz

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Join Date: 29.11.2010
Posts: 8233
Hello LokiDeity,

We are happy to see that your issue is resolved

Thank you for posting back

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