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December 28, 2011 10:33 AVG LinkScanner Search Shield Not Working? #185836
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gazzie12000

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Join Date: 27.12.2011
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Hi

Re AVG Internet 2012

I had what looked like a nasty virus/malware attack yesterday. Lost every icon on my desktop, my internet access too, and had to reset my pc several times. It only started in safe mode. Did AVG full scan and nothing found. After about 3 hours I reset pc again and everything came back as normal !!

However I now can't see any of the green tick box icons alongside search results when I do Google/Yahoo searches. (The boxes that say a site is OK and safe to visit and that gives a pop up when you hover over.)

I also get this pop up message when first logging onto Firefox/Google search screen

"Javascript Application. Error:TypeError: boxOverlay_avg is null"

Any idea what may have happened and if I can get the searches back to how they were? I have looked at everything in avg internet security centre and it looks normal, ie. it should all be working.

As far as I can tell everything else is back to before the incident.

Thanks!

Gaz
December 28, 2011 12:21 Re: AVG LinkScanner Search Shield Not Working? #185847
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nemethste

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Hello gazzie12000,

To make sure the issue had been caused by some infection please provide us with Gmer scan results Msinfo output and AVG Anti-virus scan results for further analysis.

Screenshot of the mentioned situation would also be very helpful.

Thank you.
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December 28, 2011 14:02 Re: AVG LinkScanner Search Shield Not Working? #185857
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gazzie12000

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Hi

Thanks for reply, I'm doing all those things now and will send

Everything seems fine except my AVG LinkScanner. Safe Search isn't showing the green "tick" boxes on search results. It is however showing as active in the control panel.

Also I can't get AVG security toolbar to show unless I go into Firefox Add Ons and disable Safe Search. Doing this also stops the pop up when I open Firefox (See above. pop up is "Javascrip Application. Error:TypeError: boxOverlay_avg is null")


Thanks

Gaz
December 28, 2011 14:20 Re: AVG LinkScanner Search Shield Not Working? #185859
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gazzie12000

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Requested info..

Hi

Here's the scan results, screen shots in next reply.

Thanks

Gaz

For some reason this didn't work - maybe over 2K limit - see below for files
December 28, 2011 14:21 Re: AVG LinkScanner Search Shield Not Working? #185860
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gazzie12000

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Screen shots..

Hi

Here's the screen shots, one show a Google search with no green "cross" icons alongside. Other show the pop up box I get on first logon to Firefox Google search page.

Thanks

Gaz
December 28, 2011 14:23 Re: AVG LinkScanner Search Shield Not Working? #185862
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gazzie12000

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Scan results again!..

Hi
Not sure why but scan results not attached...try again! embarrassed
Thanks

Gaz
December 28, 2011 14:24 Re: AVG LinkScanner Search Shield Not Working? #185863
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gazzie12000

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Scan 2..

GME
December 28, 2011 14:25 Re: AVG LinkScanner Search Shield Not Working? #185864
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gazzie12000

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Scan 3..

Hi

msinfo results

Thanks

Gaz
December 28, 2011 14:37 Re: AVG Link Scanner Search Shield Not Working? #185865
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Pokornyz

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Hello gazzie12000,

First please uninstall SuperAntispyware - please read this post for more information.

You have provided us only with GMER autostart result please provide us also with rootkit scan to ensure that your computer is not infected.

Thank you
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December 28, 2011 14:47 Re: AVG LinkScanner Search Shield Not Working? #185868
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gazzie12000

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Super spyware..

Hi

That has already been uninstalled - it was installed this morning on someone else's recommendation, and never activated so I deleted it straight away. I can't see it anywhere on my pc so assume it has gone?

Running the other GMER scan now and will attach as soon as finished

Thanks

Gaz
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