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November 19, 2011 17:45 Error / Problem Installing #181643
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samw1994

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Novice
Join Date: 19.11.2011
Posts: 1
Hi, Ive had AVG Free for a few yrs. I decided to uprgrade on new pc, and i Have bought licence key to Internet Security 2012. I activated this licence key and the upgrade process began, however as soon as it started to intstall i got an error:
Error Code: 0xE0018D32
File Request cannot be found (or similar)

How can i solve this?

Thanks very much
S
November 19, 2011 20:43 Re: Error / Problem Installing #181664
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will_h

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Join Date: 2.8.2010
Posts: 1891
Hi samw1994,

Please follow carefully the Uninstall / Reinstall instructions. If the issue still persist, please provide us with MSinfo32 output and AVG Install logs.

Thank you


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