I want to update to 2012. I went into our 2011 Free and clicked upgrade to 2012 and it gave me an initialization error 0xE001003E. So then I went onto AVG's website to download the 2012 version and it told me the MSI action failed, error code 0xC0070643. I tried to uninstall the 2011 Free from the computer and it tells me the AVG Software Installer was not installed and error code 0xE001D02B. Then I try the AVG Remover from the website and it does nothing after I restarted the computer.
Please provide us with MSinfo32 output:
- Click on the "Start" button.
- Choose the "Run" option.
- Please type the "msinfo32" (without quotes) command to the command line and confirm by clicking on the "OK" button (or press Enter).
- After the tool is launched, please choose the "File" menu and the "Save..." option.
- Choose a name.