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October 9, 2011 19:10 [SOLVED] AVG Free 2012 Is Blocking Adobe Flash & Air In Poser #175967
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achronicity

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I am running Poser Pro 2012, and its library windows function relies upon Adobe Flash when docked and Adobe Air when undocked. MY OS is Windows XP X64. My poser app was running just fine until I updated from AVG 9 (free) to AVG 2012 (free). Poser still works, but the library window is now hosed. The OS is windows XP Professional 64 bit edition (x64).

When the lib window is undocked (Poser using adobe Air) , the window is blank, or after minimizing or maximizing, I get errors such as I pasted below at the end of my message. It normally shows a tree of content, various tabs and settings, etc.

When I setup the lib window to be docked (Poser using Adobe Flash 11 64 bit), I get an error message saying that I need to download flash. It seems that AVG is blocking Poser from accessing the flash player. I am betting that something similar is happening with Adobe Air when the lib window is undocked.


The problems all go away and Poser works perfectly when I temporarily disable AVG 2012 virus scanner, and the problems come right back when I enable it. I have asked the folks at Smith Micro to look into this also, but it seems that the problem is with AVG, not Poser IMO.


Is anyone else having similar problems with Adobe stuff?

Thanks,
Jim

Undocked Library Errors:

FAULT Detected!
[FaultEvent fault=[RPC Fault faultString="HTTP request error" faultCode="Server.Error.Request" faultDetail="Error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]. URL: http://127.0.0.1:11530/apps/lms/api.py"] messageId="86E20BAD-E513-0647-7A34-E72647F9EAE7" type="fault" bubbles=false cancelable=true eventPhase=2] --- Fault Request Info:
value=normal
op=libraryWindowStateChanged
October 9, 2011 19:20 Re: AVG Free 2012 Is Blocking Adobe Flash & Air In Poser #175969
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BIG AL 43

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@ achronicity

Try disabling just the LinkScanner & or Identity Protection.... Have a look @ FAQ #4406 http://free.avg.com/ww-en/faq.num-4406#num-4406.


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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October 9, 2011 20:33 Re: AVG Free 2012 Is Blocking Adobe Flash & Air In Poser #175975
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achronicity

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BIG AL 43 wrote
@ achronicity

Try disabling just the LinkScanner & or Identity Protection.... Have a look @ FAQ #4406 http://free.avg.com/ww-en/faq.num-4406#num-4406.


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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Big Al,

The only options I have enabled are Anti-Virus and email scanner for incoming email. Nothing else is enabled.

Tnx
October 9, 2011 22:04 Re: AVG Free 2012 Is Blocking Adobe Flash & Air In Poser #175976
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BIG AL 43

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achronicity wrote
The problems all go away and Poser works perfectly when I temporarily disable AVG 2012 virus scanner

I assume you actually mean that you disabled Resident Shield?....

The AVG Team are now monitoring this new AVG Forums so someone should spot your posting! They may enter the forum @ anytime but perhaps not over the weekend. It may well be Monday morning. Look out for the AVG logo avatar!


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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October 10, 2011 13:59 Re: AVG Free 2012 Is Blocking Adobe Flash & Air In Poser #176058
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Dusan Obert

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Hello achronicity,

Please try to add Poser program folder and user data folders to Resident shield excludes:
Tools - Advanced settings - Resident shield - Excluded items

If that does not help, provide us with all AVG log files.

Thank you
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October 12, 2011 00:42 Re: AVG Free 2012 Is Blocking Adobe Flash & Air In Poser #176280
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achronicity

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Okay,

You were right. It was LinkScanner causing my problems. I thought I had it turned off, but I really didn't. Once I disabled it, the problems went away.

Thanks,
Jim
October 12, 2011 00:43 Re: AVG Free 2012 Is Blocking Adobe Flash & Air In Poser #176281
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achronicity

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I added exceptions for my Poser program files and my data folders, and I can now turn LinkScanner back on. Kudos to Big Al.

Thanks
Jim