Folder AVG Forums » Archive » Archive » AVG Free » AVG 9/8.5 Free Editions » [SOLVED] Update Required/Database Outdated
Page 1 of 2 12››
September 28, 2011 01:27 [SOLVED] Update Required/Database Outdated #174543
Top
wildiris

Avatar

Novice
Join Date: 28.9.2011
Posts: 7
AVG control panel shows Anti-Virus & Anti-Spyware database outdated & needs updating. Updated & restarted several times. Still shows outdated.
Last update 09/27/2011, 4:54pm
Virus DB: 271.1.1/3891
AVG Version: 9.0.901 FREE
Database Release: September 11, 2011, 11:38AM
Windows Firewall
Verizon FIOS
September 29, 2011 13:03 Re: Update Required/Database Outdated #174753
Top
Pokornyz

Avatar

Administrator
Join Date: 29.11.2010
Posts: 8245
Hello wildiris,

Unfortunately you have attached old Update log please provide us with avgupd.log file and Msinfo output.

Thank you
___________________AVG TeamHow-To articles | FAQ | Free Support
September 29, 2011 16:53 Re: Update Required/Database Outdated #174773
Top
wildiris

Avatar

Novice
Join Date: 28.9.2011
Posts: 7
What I attached was the most recent ".log" . I have now attached a recent avgupd file with no ".log" at the end. says it is a text doc, and also the msinfo output. Thanks.
September 29, 2011 17:03 Re: Update Required/Database Outdated #174777
Top
BIG AL 43

Avatar

Moderator
Join Date: 19.6.2014
Posts: 0
@ wildiris

Your msinfo output is only a shortcut.


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
How-To Articles | FAQ | Free Support
September 29, 2011 21:20 Re: Update Required/Database Outdated #174815
Top
wildiris

Avatar

Novice
Join Date: 28.9.2011
Posts: 7
Sorry about that. When I tried to make a compressed file, it said it couldn't do it from that location and suggested sending it to my desktop, which I did. I will try again. Let me know if this works. Thanks.
September 29, 2011 21:52 Re: Update Required/Database Outdated #174820
Top
BIG AL 43

Avatar

Moderator
Join Date: 19.6.2014
Posts: 0
@ wildiris

The final link is still just labelled as a shortcut. Try it yourself from the forum.


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
How-To Articles | FAQ | Free Support
September 30, 2011 04:36 Re: Update Required/Database Outdated #174847
Top
wildiris

Avatar

Novice
Join Date: 28.9.2011
Posts: 7
Since I can't seem to get that zip uploaded, I copied the info to a txt doc and then compressed it and uploaded it. So, I hope this works.
September 30, 2011 12:05 Re: Update Required/Database Outdated #174908
Top
BIG AL 43

Avatar

Moderator
Join Date: 19.6.2014
Posts: 0
@ wildiris

Please also provide us with Autoruns tool output (as compressed .arn file)....

The AVG Team are now monitoring this new AVG Forums so someone should spot your posting! They may enter the forum @ anytime.


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
How-To Articles | FAQ | Free Support
October 5, 2011 12:52 Re: Update Required/Database Outdated #175453
Top
Dusan Obert

Avatar

Administrator
Join Date: 12.8.2009
Posts: 1595
Hello wildiris,

In addition to autoruns output, please also provide us with hardware overview of your computer.

Thank you
___________________AVG TeamHow-To articles | FAQ | Free Support
October 5, 2011 16:51 Re: Update Required/Database Outdated #175493
Top
wildiris

Avatar

Novice
Join Date: 28.9.2011
Posts: 7
Autoruns Report
Page 1 of 2 12››