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August 18, 2011 14:28 Before You Post Here, Read This! #171363
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ondraploteny

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Join Date: 27.3.2009
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Please read the Before Posting On Forum informative announcement before posting a technical query and provide moderators with all needed information.

You may also want to check the How To Ask For Help In AVG Forums articles if you are not familiar with our support forum.




Users of Linux OS should list the following information, when creating a new thread:

Info Needed for All Problems:

An output of uname -a
AVG version and virus db version
Other protection software installed
The exact error message you are getting (if any)

Additional Info needed for Virus and other infection problems:

Infection file and path (post it exactly as given by AVG)

Additional Info needed for Update problems:

Firewall software installed
Internet connection type (dial-up, proxy or broadband info)
Who is the provider of your Internet connection (your ISP)
Update log files from /opt/avg/avg8/log/0/

Thank you.