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May 19, 2011 12:33 [SOLVED] Cant Uninstall Or Reinstall #162847
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Dustysniper

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Posts: 4
Im getting the following errors first when I try to install i get this error. Im on windows 7 x64

Severity: Error
Error Code: 0xE001D009
Error Message: An unexpected error configuration has been choosen and the installation process has to terminate.
Additional message: An unexpected runtime error occurred.
Context: Initialization of AVG Online Installer.

This is the error I get when I attempt to uninstall AVG
Im getting the following errors first when I try to install i get this error. Im on windows 7 x64

Severity: Error
Error Code: 0xE001D02B
Error message: AVG product not installed, uninstallation request ignored.
Additional message: AVG Software Installer - Product not installed uninstallation request ignored
Context: Instalization

I uninstalled AVG through the control panal uninstallation and restarted my computer and now this is happening I was trying to reinstall AVG manually because of some problems and now this is going on is there any suggestions?

I attached the logs I saved provided by save log option on AVG
May 19, 2011 12:46 Re: Cant Uninstall Or Reinstall #162855
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BIG AL 43

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Please follow the instructions found in this AVG 2011 + 9.0+8.x Uninstall / Re-Install Instructions.

I attached the logs I saved provided by save log option on AVG

Did you by any chance either preview or edit your posting?. If so, Your attached files would have been deleted. Presently if a user (not a moderator) either previews or edits their post with an attached file it's deleted. This situ is in the process of being investigated.


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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May 19, 2011 12:56 Re: Cant Uninstall Or Reinstall #162859
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Dustysniper

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Ironically I found the uninstaller by researching through google. And removed AVG completely from my machine however whenever I try to install AVG i still get the above error.

(The first error)
May 19, 2011 13:03 Re: Cant Uninstall Or Reinstall #162863
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BIG AL 43

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Try using the full (offline) installation file from this website (3rd link).


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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May 19, 2011 13:11 Re: Cant Uninstall Or Reinstall #162867
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Dustysniper

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after downloading the full version from the link provided the problem stopped. thanks for the advice.
May 19, 2011 13:22 Re: Cant Uninstall Or Reinstall #162873
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BIG AL 43

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OK No probs.. Pleased to see that you appear to be now sorted.


AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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