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June 9, 2012 13:06 avgsysx.dll Not Found #207441
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ihkum

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AVG did not start and it failed with message that avgsysx.dll not found. The message suggest to re-install AVG. However, re-install failed and even remove tool failed with message that "avgsysx.dll not found". Please help.
June 9, 2012 16:05 Re: avgsysx.dll Not Found #207463
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BIG AL 43

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@ ihkum

Just for your info.. Regarding AVG assistance....

Your posting will no doubt be monitored by the relevant AVG Team. This Announcement post AVG's Community Team Availability is situated in the 'Information' forum area. Please bear in mind that it's now early Saturday evening [time 18:05] & also the weekend in Brno, Czech Rep.. Weekends are not classified as workdays.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
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June 9, 2012 16:21 Re: avgsysx.dll Not Found #207467
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will_h

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Hi ihkum,

to analyze your issue please provide us with MSinfo output.

Thank you

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June 10, 2012 12:21 Re: avgsysx.dll Not Found #207585
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ihkum

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Hi,
Here is the msinfo file as requested. Please note that my pc only has 512MB physical memory while the info file seems to be saying it's 4GB.
Thanks very much for your help.
June 12, 2012 13:04 Re: avgsysx.dll Not Found #208027
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_malchys_

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Hello ihkum,

Please restart your computer to the Windows Safe Mode and run the AVG Remover tool once again. Provide us with the avgremover.log which will be created in the same folder as the AVG Remover tool in case that the uninstallation fails.

Is the AVG installation successful after removing it in Safe Mode?

Thank you.



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June 13, 2012 12:36 Re: avgsysx.dll Not Found #208245
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ihkum

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Hi,
AVG remover worked when computer was started in safe mode. I have re-installed AVG after rebooting the pc and it installed successfully. A full scan of the system has not identified any threat.
Any suggestion what caused the avgsysx.dll disappeared last time?
Thanks for your help.
June 13, 2012 13:16 Re: avgsysx.dll Not Found #208257
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Pokornyz

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Hello ihkum,

Unfortunately it is hard to say why avgsysx.dll disappeared.

In order to ensure that your computer is clean please provide us with GMER scan results.

Thank you



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June 15, 2012 11:28 Re: avgsysx.dll Not Found #208717
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ihkum

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Hi,
This is the results from gmer.
Thanks very much.