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February 3, 2013 08:29 Get Rid Of PC Tuneup Popup #223948
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TheBigBlind

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Join Date: 3.2.2013
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Could someone PLEASE tell me how to get rid of PC Tuneup?!? I have been using AVG for years and love it, BUT this is BS. EVERY DAY it pops up asking me to buy it or remind me later!! I DO NOT WANT IT!!! I am VERY disappointed that AVG is shoving this down the throats of their customers!! Give the people the option NOT to buy or you might start losing a lot of customers!!
February 13, 2013 15:36 Re: Get Rid Of PC Tuneup Popup #224539
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Pokornyz

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Hello TheBigBlind,

Pop-ups should disappear after PC Tuneup uninstallation (from add/remove programs).

Thank you



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February 16, 2013 12:58 Re: Get Rid Of PC Tuneup Popup #224717
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appymom

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Join Date: 16.2.2013
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uninstall pc tuneup another way?..

I can't even get my add/remove program to delete pc tuneup! I hate that I constantly have the icon on my lower task bar. When I use my system add/remove, it send me to avg and I have tried everything. Any other way to remove it? I am very happy with just the AVG Virus program and been using it for YEARS. Just updated to the 2013, and got PC TUNEUP. Please help get it off here!
February 21, 2013 08:42 Re: Get Rid Of PC Tuneup Popup #224937
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Pokornyz

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Hello appymom,

In order to analyze your issue please provide us with more information (better description, screenshot, MSInfo output, etc).

Thank you



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June 13, 2013 06:17 Re: Get Rid Of PC Tuneup Popup #230202
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Rattlebones

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I agree 100% with TheBigBlind regarding PC Tuneup aggressive promotion strategy.

citation: Could someone PLEASE tell me how to get rid of PC Tuneup?!? I have been using AVG for years and love it, BUT this is BS. EVERY DAY it pops up asking me to buy it or remind me later!! I DO NOT WANT IT!!! I am VERY disappointed that AVG is shoving this down the throats of their customers!! Give the people the option NOT to buy or you might start losing a lot of customers!

I uninstalled it a few minutes ago, hoping that will get rid of the problem.
But PLEASE, AVG, no more of these aggravating tactics. I might go look elsewhere for an Antivirus.
June 14, 2013 11:21 Re: Get Rid Of PC Tuneup Popup #230261
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Pokornyz

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Hello Rattlebones,

Only PC Tuneup popups which are displayed repeatedly, are displayed because of expired trial (most likely installed in AVG program).

Uninstallation from control panel should solve that.

Thank you



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July 6, 2013 07:02 Re: Get Rid Of PC Tuneup Popup #231049
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dutchman41

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Join Date: 6.7.2013
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PC tuneup popups..

I, too, can't get rid of the popup that asks me to buy the premium version of PC Tuneup. I have uninstalled the free version, and I have no icon in my taskbar. But every time I start up, there's the popup again. Windows Vista is the system.
July 9, 2013 13:33 Re: Get Rid Of PC Tuneup Popup #231178
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_malchys_

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Hi dutchman41,

Is AVG AntiVirus installed on your computer as well? I recommend reinstalling it if it was installed when you've tried trial of AVG PC TuneUp.

Let me know how it goes.

Please attach MSInfo 32 output and screenshot if the issue persists.

Thanks



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July 21, 2013 06:28 Re: Get Rid Of PC Tuneup Popup #231598
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Dontlikepctuneupmarketing

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Join Date: 21.7.2013
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Bad marketing..

I too have the same problem. I downloaded a free trial of AVG PC Tune up then deleted it using uninstall. Since then I have been plagued with the pop up. I have tried to find it in uninstall but it's just not there - it's hidden!

I am currently using AVG 2013 and after this hassle I think I won't be renewing with AVG.

Does anyone know how to get rid of the pop up other than uninstall?

Hope you can help.
July 25, 2013 11:41 Re: Get Rid Of PC Tuneup Popup #231766
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Pokornyz

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Hello Dontlikepctuneupmarketing,

For help on your issue please try renaming c:\Program Files (x86)\AVG\AVG2013\awacs\rules.js or c:\Program Files\AVG\AVG2013\awacs\rules.js .

If it doesn't help, I would like to ask you for the AVG Diagnostics output with screenshot and rules.js file for closer analysis.
- Download and run the runner_en.exe.
- Follow displayed instructions.- Fill in your e-mail address, attach link to this conversation and briefly describe issue you are having.
- Click the Diagnose and send results button to send the data.- Let me know once the data are sent.

Thank you



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