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September 22, 2012 22:01 Error Code 0 x C0070643 #216956
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mir_ekram

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Join Date: 22.9.2012
Posts: 2
Suddenly I notice my AVG 2012 antivirus is not working. So I was trying to uninstall it but failed, as per instruction, I was trying to install new AVG 2013 but it shows error massage as follow:
Error message is as follows:

Severity: error
Error Code 0 x C0070643
General Internal Error
MSI Engine: Failed to install the product
@AVGMSI_Error 27046
(0 x 70532)
Context: AVG product Installation, MSI action failed.


For better understanding I am sending you the log file.

I have no idea what to do! I just want my AVG to work as well as it always has in the past.

Looking forward for your valuable advice.
September 26, 2012 13:48 Re: Error Code 0 x C0070643 #217179
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Pokornyz

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Join Date: 29.11.2010
Posts: 8235
Hello mir_ekram,

For help on your issue please refer to this article to completely uninstall AVG 2012 and install AVG 2013.

Thank you



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September 27, 2012 21:44 Re: Error Code 0 x C0070643 #217289
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llebcire

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Join Date: 27.9.2012
Posts: 1
Same issue - can't resolve..

I had the exact same issue - been running 2012 for quite a while and received a notification that I should upgrade to 2013.

Upgrade seemed to stall for quite a while so I cancelled it.

Getting:

Severity: error
Error Code 0 x C0070643
General Internal Error
MSI Engine: Failed to install the product
@AVGMSI_Error 27046
(0 x 70532)
Context: AVG product Installation, MSI action failed.

Ran the remover for 2013 32bit, rebooted, removed indicated folder under both users, re-installed and same issue.

Unfortunately it took 3 hours for this forum to generate my activation e-mail so I'm now using Avast's Ad-Aware Anti-virus as I can't go without protection.

I will not format my machine to correct. Log attached.
September 29, 2012 16:50 Re: Error Code 0 x C0070643 #217397
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regencyfan93

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Join Date: 29.9.2012
Posts: 1
Pokornyz wrote
Hello mir_ekram,

For help on your issue please refer to this article to completely uninstall AVG 2012 and install AVG 2013.

Thank you




My logfile location is attached. I haven't tried uninstalling. Should I? regencyfan93_29091730.7z
October 9, 2012 12:47 Re: Error Code 0 x C0070643 #218018
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Pokornyz

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Join Date: 29.11.2010
Posts: 8235
Hello regencyfan93,

Yes, please try referring to the linked article and perform complete reinstallation.

Thank you



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